1. Scope & Eligibility
This Privacy Policy applies to registered electronics store owners, franchise operators, refurbishment centers, and verified commercial trade-in partners accessing the Camsik Partner application (package: in.camsik.partner) or the partner web portal.
By enrolling as a Camsik Partner, you acknowledge and agree to the operational guidelines and data processing workflows documented herein.
2. Information Collected from Partners
During onboarding and daily operations, we collect the following partner credentials:
Business & Store Identity
Store name, trade license / Shop & Establishment certificate, GSTIN, registered physical address, operational postal PIN codes, and store manager contact details.
Owner Verification & KYC
Authorized signatory PAN, Aadhaar or government ID for business verification, and digital authentication tokens.
Settlement & Banking Data
Beneficiary business bank account number, IFSC code, and registered UPI ID for automated disbursement of trade-in commissions and liquidation payouts.
Device Diagnostic Data
Device IMEI / serial numbers, diagnostic condition scores, camera shutter counts, battery health, and liquidation receipts recorded at your hub.
3. Customer Data Confidentiality Mandate
Partners interact directly with retail customers trading pre-owned gadgets. Under the Digital Personal Data Protection Act, 2023 and Camsik policy:
- Zero Local Data Storage: Partners must NEVER copy, download, backup, or inspect customer files, personal photos, video galleries, contacts, or chat databases from traded gadgets.
- Enforced Factory Reset: Any device accepted at a Partner hub must have cloud activation locks (Apple iCloud, Google FRP, Knox) removed and undergo certified reset before dispatch.
- Strict Anti-Harvesting: Customer phone numbers and addresses displayed for trade coordination must never be used for independent unsolicited marketing or third-party sharing.
4. Payouts & Financial Security
Partner commission transfers are routed directly through RBI-authorized payment aggregators and automated banking rails (IMPS/NEFT). Bank records are stored using AES-256 bank-grade encryption with access restricted to certified financial compliance personnel.
5. Anti-Theft Verification & Regulatory Disclosures
In accordance with Indian second-hand goods commerce regulations and law enforcement protocols, Camsik maintains immutable audit trails of device serial numbers, IMEI records, and seller ownership affidavits. In the event of formal police or cybercrime inquiries regarding stolen property, relevant verification logs will be produced as mandated by law.
6. Partner Rights (DPDP Act 2023)
Partners reserve the right to review registered store details, update bank coordinates, and request account termination upon settlement of pending trade-in commissions, subject to statutory 5-year commercial record retention requirements.
7. Grievance Officer & Partner Support
Partner Governance & Compliance Cell
Camsik Electronics Pvt. Ltd.